Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:

• Account information (name, email address, password)
• Organization information (website URL, mission, contact details)
• Grant application content and responses
• Payment information (processed securely through Stripe)
• Communications with our support team

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information, including:

• Usage data (pages visited, features used, time spent)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies

1.3 Information From Third Parties

We may collect information about you from third parties, such as:

• Website content analysis from publicly available sources
• Authentication services (if you choose to sign in with Google, etc.)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered grant applications and success predictions
• Process payments and manage your account
• Send you updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting providers (Supabase, Vercel)
• Payment processors (Stripe)
• AI service providers (OpenRouter/OpenAI)
• Analytics services

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal process.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Account Information

You can update your account information at any time by logging into your account settings.

5.2 Data Access and Portability

You have the right to access and download your data. Contact us if you need assistance with data export.

5.3 Data Deletion

You can request deletion of your account and associated data by contacting our support team.

5.4 Communications Preferences

You can opt out of promotional communications by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: